Last Updated: May 2026
Divyn Wellness ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect user information when you use the Divyn Wellness mobile application, website, and related services.
By using the Divyn Wellness application or website, you agree to the terms of this Privacy Policy.
Our application may collect precise and approximate location information from users’ devices to provide location-based services, improve user experience, enable appointment-related functionality, and enhance app performance.
Location data is collected only after receiving user permission through the device permission system.
Users may disable location access anytime from their device settings.
We do not sell users’ location data to third parties.
If users make payments through our platform, payment-related information may be processed securely through trusted third-party payment gateway providers.
We do not store users’ complete debit card, credit card, UPI, or banking details on our servers.
We do not sell, rent, or trade users’ personal information to third parties.
We may share limited information with trusted third-party service providers strictly for operational purposes such as:
These third-party service providers are required to protect user information and use it only for authorized operational purposes.
Our application may use third-party services including but not limited to:
These services may collect limited technical information according to their own privacy policies.
Our website and application may use cookies and analytics technologies to:
Users may disable cookies through their browser settings if preferred.
We implement reasonable technical, administrative, and organizational security measures to protect user information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be 100% secure.
We retain user data only for as long as necessary to provide services, maintain app functionality, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
User account information and related personal data may be retained for up to 90 days after an account deletion request unless a longer retention period is required by law.
Users may request deletion of their account and personal data at any time by:
All deletion requests are processed within 7 business days.
Certain information may be retained where legally required or necessary for legitimate business purposes.
For payment-related issues, refunds, cancellations, or customer support, users may contact us at:
Email: support@divynwellness.com
We aim to respond to support requests within a reasonable timeframe.
Divyn Wellness does not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without parental consent, we will take immediate steps to delete such information.
Users may have the right to:
To exercise these rights, users may contact us using the contact information provided below.
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
Continued use of the application after changes are posted constitutes acceptance of the revised Privacy Policy.
Divyn Wellness
Website: https://divynwellness.com/privacy-policy
Email: support@divynwellness.com
By using the Divyn Wellness application and website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
